The outcome of every call
What the customer wanted, how the call ended, and what got in the way of the purchase. Nobody has to listen to the whole recording.
Our product
AI SALES ANALYZER
Turn calls with leads into sales
AI SALES ANALYZER reviews call-center recordings and shows whether the rep took the customer to a purchase. The report names the objection left open, the question never asked, and what to say on the next call. The manager sees how the whole team sells.
Scores by criterion
Follow-up call with Northline Studio
Overall score 57/100
-
Needs discovery 45/100
Never found out who else decides on the purchase.
-
Listening 60/100
Cut the customer off twice while they talked about price.
-
Value 75/100
Explained why the offer beats the current supplier.
-
Objections 40/100
Answered “it’s cheaper elsewhere” with a discount, not the benefit.
-
Closing 65/100
Agreed on a follow-up call but set no date.
What changes in the sales team
How to close this customer
The objection, the missed question, and the wording for the next call. The rep goes back in to sell.
The next call continues the sale
History, objections, and agreements are already on screen. The customer is not introduced to the company again.
Who on the team is selling
A comparison of reps and the mistakes that repeat. You can see whose leads reach a purchase.
How it works
-
01
A recording arrives from the call center or is uploaded manually.
-
02
The system transcribes the speech and separates the rep’s words from the customer’s.
-
03
AI checks the call against your products, script, and deal rules.
-
04
The rep sees how to close this customer. The manager sees the result across the team.
What is in the call report
Sales skills and company standards are scored separately: how the rep moved the customer toward a purchase, and whether the call matched the team’s rules.
Summary and outcome
What the customer asked for, and how the call ended: a purchase, a next contact, or a no.
What is blocking the purchase
The need, and the objection that kept the customer from agreeing now.
What the rep did right
Which moves were already taking the customer toward a purchase.
Where the deal slipped
Which question was not asked, which objection was not handled, and which next contact was not set.
Sales score
How far the call took the customer toward a purchase.
Standards score
A separate number: whether the call matched your team’s rules.
Next call
What to say to come back to this customer and close the sale.
Transcript and PDF
The recording can be read in full, and the report exported as a PDF.
Scored the way you sell
Your products, offer, and script are built into the review. The call is scored against those, not against a general impression of the conversation.
You set services, the value proposition, scripts, typical objections, required questions, criteria, and weights. That decides which conversation counts as a sale.
Manager and rep
For the manager
Who is closing leads, which mistakes repeat, and how results move. Any call can be opened on its own.
For the rep
Their own calls, the customer card, and what to say so this lead buys next time.
What you get when you order AI SALES ANALYZER
This is included with the analyzer.
-
Set up in your company’s look
We deploy the analyzer and apply your color schemes and logos.
-
A month of training and support
A month of training and support for the analyzer.
-
Data in and data out
Automatic import of calls when that is available, and export of the results in a form that suits you.
-
Personal accounts
Personal accounts for managers and sales leads.
Want to see which calls take a lead to a purchase?
We connect AI SALES ANALYZER to the sales team and set the products, scripts, and criteria that decide when a call counts as a sale.